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Police Recruitment : Job Details

Law Enforcement Dispatcher II Law Enforcement Dispatcher IIBostonExecutive Office of Energy and Environmental Affairs10-24-2014Shift Administrator

Police Force:Executive Office of Energy and Environmental Affai
Location:Chelmsford CARES/3370, 255 Princeton Street, North Chlmsford, MA
Salary:$38,768.86 to $52,826.54 Annually

Law Enforcement Dispatcher II

Law Enforcement Dispatcher II
Agency Name:Executive Office of Energy and Environmental Affairs
Official Title:Law Enforcement Dispatcher II
Functional Title:Law Enforcement Dispatcher II
Occupational Group:Clerical
Position Type:Civil Service
Full-Time or Part-Time:Full-Time
Salary Range:$38,768.86 to $52,826.54 Annually
Bargaining Unit:02
Number Of Vacancies:1
Facility Location:
Application Deadline:11-07-2014
Apply Online:Yes
Posting ID:J44710

This position is funded from the Commonwealth's annual operating budget.

* Operates sophisticated multi-band radio to address emergency and non emergency requests

* Coordinates department access and use of world wide police telecommunications network

* Assures compliance with Federal Communications Commission rules to disseminate information over radio network

* Broadcasts orders to coordinate dispatching of law enforcement and other emergency services

* Coordinates dispatch and response of federal agencies to federal enforcement activities

* Coordinates department response to natural
disasters such as floods, hurricanes and blizzards etc

* Coordinates search and rescue operations on the lands and waters of the Commonwealth Coordinates emergency medical response to remote areas of the state during severe weather

* Receive Law Enforcement related communications from the public provide assistance as needed

* Provide information via communications system to coordinate the activities of local state and federal Law Enforcement personnel engaged in major emergency activities such as pursuits, warrants, surveillance, and immobilization

* Provide information via communications system to coordinate the activities of local state and federal officers during natural disasters, medical emergencies, fires and domestic abuse

* Utilize numerous local, municipal, county, state, federal, and international enforcement agencies and emergency services to address or investigate complaints or requests for service

* Responds to requests from worldwide law enforcement agencies relative to wanted or missing persons, criminal histories, stolen property, sensitive intelligence, terrorist activity, drug interdiction or smuggling

* Respond to telephone requests for information from the public, other public service agencies, and the media to provide general departmental information

* Maintains records of radio transmissions complaints received via telephone, fax, or marine radio

QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills and abilities)
1. Ability to use speak, write, read, comprehend, and spell the English language clearly
2. Ability to remain calm in a stressful environment or during a stressful incident
3. Working knowledge of basic computer systems
4. Ability to speak clearly and distinctly
5. Ability to give oral instruction in clear concise and calm manner
6. Ability to work accurately with names numbers codes and symbols
7. Ability to maintain accurate and legible records
8. Ability to communicate clearly and effectively in oral instructions
9. Ability to understand and follow written or oral instructions
10. Ability to establish harmonious working relationships with others
11. Ability to deal tactfully with others in sometimes stressful situations
12. Ability to adjust to changing situations to meet emergency needs or changing program requirements
13. Ability to exercise discretion in handling of confidential information
14. Ability to work long hours under sometimes stressful conditions
15. Ability to handle multiple tasks accurately and calmly under stressful or emergency situations
16. Ability to work various shifts
17. Ability to respond to short notice requests in various weather conditions


Minimum Entrance Requirements: Applicant must have at least (A) one year of full time or equivalent part-time, experience in the operation of communications systems, or (B) the substitutions below.


A diploma as evidence of graduation from a recognized high school or vocational/technical high school or a Massachusetts high school equivalency certificate.

Special requirements: After appointment employee must obtain basic APCO certification, CPR and first responder certification. Ability to be appointed as Deputy Environmental Police Officer. A valid motor vehicle operator?s license.


This is a Civil Service position.

QUALIFICATIONS ACQUIRED ON THE JOB (list knowledge, skills and abilities)
1. CJIS computer certification
2. APCO basic telecommunicators certification
3. Appointment as a Deputy Environmental Police Officer
4. Operation of departmental computer network
5. Ability to gather, organize, and understand information through questioning of individuals

Salary is commensurate with experience.

1st - 6:00AM to 2:00PM
2nd - 2:00PM to 10:00PM
3rd - 10:00PM to 6:00AM

Site link:For the full job application please click here.
Job ID:35004


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