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Police Recruitment : Job Details

Police Communications Dispatcher

Police Force:City of San Rafael
Location:Northern Bay Area
Salary:$4,557.00 - $5,816.00 Monthly
Close Date: Jan 8, 2014
Salary: $4,557.00 - $5,816.00 Monthly

Police Communications Dispatcher

$4,557 - $5,816/per month

Plus excellent benefits

LAST DAY TO APPLY: 5:00 p.m., Wednesday, January 8th, 2014


The City of San Rafael is recruiting for a Police Communications Dispatcher for the Police Department. General supervision is provided by the Police Civilian Supervisor. Responsibilities may include training and/or indirect supervision of lower level personnel. This position operates police radio communication equipment to communicate with the public and police, receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

This position performs the following essential job duties:

  • Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.

  • Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.

  • Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.

  • Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.

  • Enters information into automated systems, including temporary warrants, missing persons, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.

  • Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.

  • Operates a variety of specialized equipment related to dispatch work.

  • Answers front office non-emergency lines after hours.

  • Informs on-duty shift Sergeant of street activity and pending calls for service.

  • May train and evaluate new employees.

  • Performs related duties as required.

To be eligible for this position you must have knowledge of:

  • CAD procedures

  • Police dispatch radio and phone equipment

  • City and Department policies and procedures

  • Information technology, personal computers and related software applications.

  • City geography and beat structure

  • Use of reference maps and code manuals

  • Civil and criminal codes

To be eligible for this position you must possess the ability to:

  • Operate a variety of police specific and general office equipment

  • Accurately dispatch personnel and equipment.

  • Speak and think clearly in emergency situations

  • Listen and ascertain relevant information quickly and accurately

  • Understand and carry out complex oral and written instructions

  • Deal tactfully and courteously with the public

  • Classify and prioritize service requests

  • Establish and maintain cooperative relationships with the public and fellow employees.


A typical way of gaining the knowledge, skill and abilities outlined above is:

  • High school diploma or general education degree (GED).

  • One year experience in public safety work or equivalent combination of education and experience.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends. The employee occasionally works in inside environmental conditions. The noise level in the work environment is usually moderate.


City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must submit to and pass a P.O.S.T. approved background investigation and polygraph lie detector examination. The candidate must complete and pass a pre-placement medical examination, including drug screening.

ClosingDate:Wed, 08 Jan 2014 5:00 PM PST
Site link:For the full job application please click here.
Job ID:34191


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