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Police Recruitment : Job Details

Communication Dispatcher I

Police Force:Salem State University, Massachusetts
Salary:$30,482.40 to $30,482.40 Annually

Communication Dispatcher I

Communication Dispatcher I
Agency Name:Salem State University
Official Title:Communication Dispatcher I
Functional Title:Communication Dispatcher I
Occupational Group:Other
Position Type:Not Given
Full-Time or Part-Time:Full-Time
Salary Range:$30,482.40 to $30,482.40 Annually
Bargaining Unit:N/A
Number Of Vacancies:1
Facility Location:
Application Deadline:12-23-2013
Apply Online:No
Posting ID:J38890

Receives emergency and non-emergency calls for service; prioritizes the calls, (radio) dispatches appropriate response units while contemporaneously logging pertinent information into computer-aided dispatch (CAD) and record management system (RMS).

Relays pertinent information in a factual and concise manner; relays instructions or inquiries from field units.

Monitors Closed Circuit Television (CCTV) systems, fire, intrusion and panic alarms and dispatches appropriate units.

Operates computer terminals and keyboards to obtain vehicle and criminal record information; enters data from officer reports to criminal information system (CJIS) via computer.

Maintains (manual and automated) police log, arrest log and assigns case numbers. Monitors teletype messages and relays important information to officers. Monitors area wide police frequencies; remaining alert for emergency traffic and bulletins.

Trains new police officers and dispatchers on the policies and procedures for proper police communications and dispatching protocols for the University Police Department.

Assists and directs visitors by answering inquiries or providing information requested.

Ability to use proper English grammar, diction, punctuation and spelling.


Required Qualifications:

Working knowledge of computer systems.
Ability to use keyboard in proficient manner.
Ability to maintain discipline.
Ability to read, write and comprehend the English language.
Ability to deal with the public.
Ability to work long hours alone indoors.
Ability to follow verbal and written instructions.
Ability to maintain a calm manner in stressful and emergency situations.
Ability to make decisions and act quickly in emergency situations.

Working knowledge of and adherence to the rules and regulations or general orders of the police department.

Must have the ability to work extended hours on varying shifts under a variety of conditions and at times under stressful circumstances.

Must have the ability to speak clearly and distinctly on the telephone and radio.
Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.
Possess a current landline or cellular telephone.

Successful completion the most current Executive Office of Public Safety and Security (EOPSS) and the Department of Criminal Justice Information (CJIS) certifications within one year of hire and maintain that certification throughout employment.

Preferred Qualifications:

Experience as a public safety dispatcher, telecommunicator, 9-1-1 operator or call-taker.

Basic, Intermediate and Advanced training and certification in public safety telecommunications sanctioned by the Association of Public-Safety Communications Officials (APCO), EOPSS, CJIS or equivalent authority.

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Site link:For the full job application please click here.
Job ID:34169


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