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Police Recruitment : Job Details

Assistant Director of the Investigations and Enforcement Bureau - Gaming Agents

Police Force:Massachusetts Gaming Commission, Massachusetts
Location:84 State St., Boston, MA 02109
Salary:$0.00 to $0.00 Annually

Assistant Director of the Investigations and Enforcement Bureau - Gaming Agents

Assistant Director of the Investigations and Enforcement Bureau - Gaming Agents
Agency Name:Massachusetts Gaming Commission
Official Title:Assistant Director of the Investigations and Enforcement Bureau - Gaming Agents
Functional Title:Assistant Director of the Investigations and Enforcement Bureau - Gaming Agents
Occupational Group:Investigation & Inspection
Position Type:Not Given
Full-Time or Part-Time:Full-Time
Salary Range:$0.00 to $0.00 Annually
Bargaining Unit:N/A
Number Of Vacancies:1
Facility Location:84 State St., Boston, MA 02109
Application Deadline:12-25-2013
Apply Online:No
Posting ID:J38744

The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.

The Commission is seeking to hire an Assistant Director of the Investigations and Enforcement Bureau to oversee the Gaming Agents Division. This position reports to the Director of the Investigations and Enforcement Bureau.

The Assistant Director directs and reviews the activities of the Gaming Agents including those located in the Commonwealth?s casinos. The individual is responsible for establishing and maintaining professional relationships with the operators and managers of the casinos, and for maintaining constant communications with the gaming agent supervisors in each casino. The Assistant Director also coordinates the hiring and training of the Gaming Agents, and works closely with federal, state, and local law enforcement agencies. The Assistant Director conducts regulatory investigations, as well, which requires developing investigative plans and procedures and preparing complex, detailed reports.

Examples of duties may include, but are not limited to, the following:

? Supervising Gaming Agent Supervisors, including providing them with guidance and leadership, and reviewing their activities
? Monitoring the activities of all representatives within the Gaming Agent division, giving counsel and advice when necessary, and providing education and training
? Communicating and cooperating with Gaming Commission State Police to avoid duplication and ensure effective and efficient regulation
? Establishing and maintaining professional relationships with casino management, with all levels of law enforcement, and with the managers of casino properties
? Assisting the Director with the creation of policies and procedures
? Investigating complaints from casino patrons involving Gaming Agents
? Assisting with openings of new casinos, particularly with regard to regulatory matters, but also with regard to surveillance and security operations
? Assuring that all criminal activity in casinos is referred to the Massachusetts State Police and any other appropriate law enforcement agency
? Working closely with attorneys on all enforcement actions
? Providing all necessary testimony to any appropriate hearing or court
? Reviewing and approving reports prepared by Gaming Agents
? Assisting in detecting and properly investigating any violations of gaming laws or regulations
? Investigating all violations, preparing reports, and submitting reports to the Director of IEB
? Visiting casinos on a regular basis
? Preparing budget proposals, and monitoring and authorizing expenditures
? Conveying clear, consistent communication across all agency lines and with people outside the agency
? Building constructive working relationships characterized by a high level of acceptance, integrity, cooperation, and mutual regard
? Building and maintaining internal and external customer satisfaction
? Earning the trust, respect, and confidence of co-workers and customers, in good times and bad, through honesty, forthrightness and professionalism
? Contributing actively to a work environment that embraces diversity and brings together the strengths and perspectives of diverse groups to meet organizational goals
? Accepting personal responsibility for the job, and for the quality and timeliness of work and meeting expectations
? Seeking opportunities to resolve problems, achieve goals, or otherwise advance the organization?s mission
? Demonstrating a flexible leadership style by being fair minded, forward thinking , competent, and inspiring, meeting the needs of a broad range of individuals and situations


? Knowledge of methods and techniques of criminal and/or regulatory investigations
? Ability to obtain substantial knowledge of laws and regulations pertaining to the Commission and to gaming in Massachusetts, and the ability to apply that knowledge to the review and analysis of information
? Ability to learn and interpret regulations, policies, and procedures pertaining to gaming enforcement
? Ability to learn investigative techniques, principles, and procedures
? Ability to prepare properly documented investigative reports and findings
? Ability to remotely coordinate agents to ensure effective regulation of casinos and a slot parlor
? Ability to establish and maintain effective working relationships with co-workers, gaming facilities, and law enforcement officials
? Ability to communicate effectively, orally and in writing
? Ability to learn the operations of gaming establishments and understand casino games and devices
? Willingness and ability to travel extensively to visit casinos regularly
? Ability to determine and assist in determining violations and non-compliance under the laws, regulations, and conditions established by the Commission
? Ability to organize and direct the flow of work to subordinates
? Ability to prepare clear and comprehensive reports

Preferred Qualifications:

? Five years of supervisory experience
? Bachelor?s degree or higher in a related field from an accredited college or university, J.D. preferred
? Eight years of progressively responsible experience in law enforcement or a regulatory or similar type of agency
? Experience in gambling regulation is preferred


Salary is commensurate with experience.

The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, and finger printing.

It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.

Site link:For the full job application please click here.
Job ID:34114


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