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Police Recruitment : Job Details

SENIOR POLICE TELECOMMUNICATOR

Police Force:City of Houston
Location:5320 North Shepherd, Texas
Salary:$1,139.00 - $2,323.00 Biweekly $29,614.00 - $60,398.00 Annually
Job Title:SENIOR POLICE TELECOMMUNICATOR
Closing Date/Time:Continuous
Salary:$1,139.00 - $2,323.00 Biweekly
$29,614.00 - $60,398.00 Annually
Job Type:Full-Time
Location:5320 North Shepherd, Texas
Department:Police Civilian

PN#11869

HOUSTON POLICE
EMERGENCY COMMUNICATIONS
N/A
5320 NORTH SHEPHERD
MONDAY ?? FRIDAY, 6AM ?? 2 PM*
*Subject to change


DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Use computer aided dispatch system as the primary mode of operations to accomplish duties. Dispatches calls to field units within Departmental time standards. Monitors all activities of field units to help ensure unit availability and officer safety. Coordinates with other Dispatchers, divisions, and/or agencies as required. Performs communications and record-keeping duties relative to law enforcement and emergency service/public safety applications. Answer questions and/or provides information relative to service incidents; provides information to other dispatchers, Divisions, or Agencies. Dispatches police units for service of a reported incident and monitors field unit activity. Performs in stressful situations. Employees may be required to work overtime. Considered an "Essential Employee" in times of emergency operations.

WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.
MINIMUM REQUIREMENTS:
MINIMUM EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.

MINIMUM EXPERIENCE REQUIREMENTS
Two (2) years of customer service experiences that demonstrate the ability to perform multiple tasks simultaneously.

MINIMUM LICENSE REQUIREMENTS
Must provide certification of successful completion of or complete within one (1) year of employment a telecommunications-training program in compliance with the Texas Commission on Law and Enforcement (TCOLE) guidelines.
PREFERENCES:
PREFERENCES
Applicants with previous Public Safety/Law Enforcement dispatching experience.
GENERAL INFORMATION:
SELECTION/SKILLS TESTS REQUIRED
Must be able to demonstrate proficiency on a PC keyboard and pass all City administered written test. Applicant must pass a hearing and polygraph test.


SAFETY IMPACT POSITION X Yes No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 17

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.

For application status inquiries or special accommodations, please call (713) 308-1300. Our TDD (Telephone Device for the Deaf) phone number is (713) 837-9471.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided

An equal opportunity employer
Site link:For the full job application please click here. Job ID:34038

 

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