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Police Recruitment : Job Details

3-1-1 TELECOMMUNICATOR

Police Force:City of Houston
Location:Houston, Texas
Salary:$880.00 - $1,040.00 Biweekly $22,880.00 - $27,040.00 Annually
Job Title:3-1-1 TELECOMMUNICATOR
Salary:$880.00 - $1,040.00 Biweekly
$22,880.00 - $27,040.00 Annually
Job Type:Part-Time
Location:Houston, Texas
Department:Administration and Regulatory Affairs

PN# 11700- 3-1-1 Telecommunicator (Part-time)
All Persons Interested

Administration & Regulatory Affairs
Operations
3-1-1
611 Walker, 5th floor
29 hours per week, various shifts*
*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Provides general information and create service requests for customers requesting and reporting various city services (such as water leaks, sewer problems, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel. Researches, analyzes and resolves customers' problems and inquiries. Assists in locating personnel in the City of Houston to respond to citizens' requests for city services. May receive calls for non-dispatch police services. Subject to being on call during emergency situations. Performs other related duties as requested by supervisor.


WORKING CONDITIONS
This position is physically comfortable.
MINIMUM REQUIREMENTS:
MINIMUM EDUCATIONAL REQUIREMENTS
Requires a high school diploma or GED

MINIMUM EXPERIENCE REQUIREMENTS
One year of experience in high volume telephone center environment or high volume customer service environment is required.

MINIMUM LICENSE REQUIREMENTS
None
PREFERENCES:
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
GENERAL INFORMATION:
SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.

SAFETY IMPACT POSITION Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. The salary range is:

Salary Range ?? Pay Grade 13




APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.

If your application is selected for consideration you will be notified of the date and time of your interview.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

An Equal Opportunity Employer
Site link:For the full job application please click here. Job ID:33712

 

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